CUSTOMER CASES

CASE STUDY 1: OPERATIONAL TURNAROUND

Objective
To oversee commercial transition, drive revenue growth, streamline operations and cut costs.

Overview
A B2B and B2C business faced declining growth and revenues and increased costs. 

The founder expressed a desire to step down after years of running the business. DESU Partners was engaged to oversee the commercial transition, implement operational changes, and achieve specific targets.

Engagement Process

Outcome

The 12 month involvement resulted in the following:

CASE STUDY 2: REDUCING CHURN & ENHANCING ONBOARDING 

Objective
Address customer churn by establishing an onboarding department and delivering clear value to customers within the first 3 months of the project start.

Overview
A B2B tech business based in London faced the challenge of clients leaving after contracts expired. DESU Partners was engaged to analyse the churn rate and develop an onboarding department to ensure that value is delivered to clients within the initial 3-month period. The goal was to decrease churn and enhance customer satisfaction.

Engagement Process

Deliverables

Outcome

The client extended and involved DESU Partners in more work related to challenges during the sales cycle.

CASE STUDY 3: GO-TO-MARKET STRATEGY WITH LATAM COMPANIES 

Objective
A LATAM chamber of commerce wanted to ensure successful soft-landing in the UK for 8 companies by receiving guidance and feedback prior their growth journey in Europe.

Overview
8 companies from LATAM are exploring their options either to enter the UK market, further expansion with sales or fundraising possibilities. The purpose of the project is to give feedback and recommendations related to their Go-To-Market strategy, sales approach and activities in the UK, fundraising and give feedback on sales pitches.

Engagement Process

Note: The remaining seven customer cases would follow a similar structure, with specific details and company names tailored to each case.

Outcome

CASE STUDY 4: EXPANDING AI OFFERING, LAUNCHING NEW PRODUCT & IMPROVING COLD LEAD CONVERSION

Objective
Boost lead generation, improve cold lead conversion, plan a new innovative AI product launch, and position the company as a trusted AI provider.

Overview
A technology consultancy seeking to expand its AI services faced challenges in generating and converting cold leads. To address this, the consultancy engaged DESU Partners to develop a go-to-market strategy, refine lead nurturing, and improve sales conversion. Initially focused on Go-To-Market strategy, the scope then expanded to include lead nurturing and sales enablement, ensuring successful product positioning and market entry.

Engagement Process

Deliverables

Outcome

Got a challenge worth solving? Let's talk. 
Email: alex@desupartners.com
Phone: +44 (0) 7453343538